How we verify farms

What "verified" means

Before a farm appears on Silioa, and again each time we re-check it, we confirm the following:

• Real contact information — the phone number and email are published by the farm itself, and the email domain accepts mail (it has working DNS).
• Working website — if a farm lists a website, we load it and confirm it belongs to that farm rather than a directory or reseller.
• Canadian location — the farm operates in Canada and lists a real city or region.
• Direct-to-consumer sales — the farm sells directly to consumers, not wholesale-only or restaurant-only.
• Real products — the products listed (beef, pork, eggs, etc.) are things the farm actually sells.

The date of the last check is printed on every farm listing.

Status labels on our listings

Directories rot. Websites lapse, farms change hands, farms close. Rather than hide that, every listing carries the result of our last check:

• Verified — the website loaded and the contact details resolved on the date shown.
• Listing not verified — the website did not load, or the domain has lapsed, as of the date shown. We keep the listing visible, with a warning, until we can confirm the farm's status. Call or email before ordering.
• Unconfirmed listing — the farm has no working website on file. The phone or email may still be good; we simply can't corroborate it online.

We do not delete a farm the moment a website breaks. A dead domain usually means a lapsed web host, not a closed farm — and a farm that has closed leaves customers with nowhere to look. If you know a listing is wrong, tell us and we will fix it.

What "verified" doesn't mean

We want to be honest about what we can and can't guarantee:

• We don't inspect farms. We don't visit farms, audit their operations, or verify animal welfare practices in person.
• We don't certify food safety. We don't test products, inspect processing facilities, or guarantee compliance with health regulations.
• Practices are self-reported. Claims like "grass-fed," "organic," or "pasture-raised" are provided by the farm. We don't independently verify them.
• We don't endorse farms. A listing on Silioa is not a recommendation. It means the farm is real and reachable — not that we've vetted their methods.
• We can't place a phone call for you. We confirm that published contact details are real and that the email domain accepts mail. A phone number can still be reassigned or abandoned between checks.

How reviews fit in

Every number on this site points at a real review record. We do not publish aggregated, estimated, or imported review counts, and a farm with no reviews shows no score — not a placeholder rating.

Reviews are submitted by customers and moderated by us before publishing. We remove reviews that are spam, abusive, off-topic, or potentially false.

We can't verify that every reviewer actually purchased from the farm. Reviews reflect personal experiences and opinions — they are not guarantees.

Reporting incorrect information

If you spot incorrect information on a farm listing — wrong products, outdated contact details, or a farm that has closed — please let us know. We'll investigate and update or remove the listing.

What happens if a farm is reported

If we receive credible reports that a farm listing is inaccurate, a farm has closed, or contact information no longer works, we will:

• Attempt to contact the farm to verify.
• Update the listing with correct information, or
• Mark the listing not verified with the date of the failed check, or
• Remove the listing if the farm has closed.

Our commitment

We do our best to keep listings accurate, but no directory is perfect. We rely on farmers to keep their information current and on the community to flag issues. If you see something that doesn't look right, tell us.